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# How can I check if my device is network locked?

Network lock or carrier lock is a restriction that limits mobile devices to specific countries or networks. You can check if your device's network is locked or not by following this instruction:

#### Check Network Lock on iOS device

1. Go to **Settings**
2. Then **General**
3. Tap on **About**
4. If your carrier lock says **No SIM restrictions** that means your device's network is unlocked, but if it says eSIM, that means your network is locked.

![](https://storage.crisp.chat/users/helpdesk/website/8ab26c0c3ca06800/network-lock-ios_14q87q5.png)

#### Check Network Lock on Android device
1. Go to **Settings**
2. Tap on **SIM Card & Mobile Network**
3. Click **Mobile Networks**
4. Turn off the automatically select network
5. If it only show 1 network that means your device has the network locked, but if it more, then your network is unlocked.

![](https://storage.crisp.chat/users/helpdesk/website/8ab26c0c3ca06800/network-lock-android_1ks9xy5.png)

You can contact your phone carrier to adjust this setting.